Do you want to make a significant difference in how the world is looking tomorrow and contribute to the innovation
of state-of-the-art, cutting-edge technology products?
Then look no further and join our Applications team as an
Applications Scientist
What you will do
The Applications Scientist is the sales and application person responsible for the Liquid Handling platform-based application solutions within the Americas. This person will be the technical resource to assist and support the generalist sales person with the goal of winning the sale. An application solution is defined as a combination of software, software scripts, hardware and biology that target a specific application. These application solutions could include instrument components from one or more Business Units, collaboration with third party instrument and/or reagent vendors. The person in this position will act as an expert and knowledge source for the Tecan generalist sales team. This role requires frequent client site visits and the ability to travel on short notice in response to customer needs. As such, proximity to the San Francisco Bay Area is strongly preferred.
Responsibilities will include
.
- Become a technical expert within the Liquid Handling automation field, providing specific application expertise to gain customer confidence during pre- and post-sales process.
- Encourage the sales generalists to shift focus from product features to the customer’s application through coaching and continuing education.
- Deliver market input on current “hot applications” including trends seen at customers Responsible for all aspects of the applications sale, from pre-sale support, including application analysis, solution design and configuration, instrument demonstration (if required), through to installation and providing higher level complexity post sale support.
- Maintain up-to-date references of local Liquid Handling platform customers to be disseminated to sales generalists as needed.
- Provide applications support and training for members of the service organization.
- Work directly with Liquid Handling applications and product management to ensure excellent flow of information from both the field and customers to product management and back again
- Participation in marketing and sales meetings at Tecan sites when appropriate.
- Collect and maintain up-to-date competitive and market information to disseminate to the sales force as well as the marketing and manufacturing sites.
- Involvement in marketing activities, including but not limited to, planning of the shows to attend, deciding which companies to collaborate with, assistance with the Website design material review, review and critique marketing materials, etc.
- Ensure any application data entry into CRM is done accurately and regularly, where appropriate Ability to travel (often on short notice)
- Works within guidelines of company travel and expense policies.
- Handles essential tasks as assigned and responds to change productively.
- Supports the Quality System and Quality Policy by following procedures/work instructions and creating records to meet the requirements of the Quality System Regulation
- Follows all local safety procedures, State and Federal OSHA Regulations, and reports any safety concerns.
What you bring along
Skills
- Strong organizational and time management skills
- Ability to effectively communicate (orally and written) both technical and non-technical topics
- Strong presentation skills demonstrated before customer, peers, and upper management
- Ability to recognize and manage potential problem areas and resolve them with integrity
- Ability to understand the needs of clients and co-workers
- Must be self motivated
- Ability to mesh well with others by being a good listener, a team builder and an articulate advocate of the
- vision
- Ability to travel, at times on short notice
- Ability to work well under pressure
- Ability to multi-task
- Possesses an adaptive behavior when necessary - a willingness to learn something new; to do something a new way.
- High level of commitment and initiative
- A desire to make the difference
- Proven team player
- Keeping abreast of scientific literature and maintaining an awareness of new technologies and techniques
Experience
- BSc,, in Biomedical Engineering, Chemistry, Biology or equivalent
- Minimum 2 years relevant liquid handling and automation experience gained within an academic or industry setting,
- including writing automation applications in instrument native language or software.
- Preferred experience with VBScript, VBA, and .NET applications.
- Experience with a range of molecular biology techniques including NGS sample preparation, NA purification,
- quantification and normalization, PCR and qPCR reaction set up.
- Experience with automated instrumentation required.
- Proven ability to work effectively with customers and internal associates
- Practical knowledge of Windows Applications.
- Proven ability to work effectively with customers and internal associates
What we offer.
- Medical, Dental, and Vision, effective on your first day
- 16 company-paid holidays
- 401(k) Employer match on employee's first 6% contributions; no vesting period
- Company-paid Life Insurance
- Health Reimbursement & Savings Account options
- Long/Short-term company-paid disability insurance
- Employee Assistance Program (EAP)
- Accident, Critical Illness, & Hospital Indemnity
- Legal Shield/Identity Shield
- Discounted Pet Insurance
Annual Salary Range: $100K-120K Base plus commission
Scaling Healthcare Innovation Globally: Tecan’s purpose is to improve people’s lives and health. We do that by empowering customers to scale healthcare innovation globally, from life science to the clinic. Together, we are shaping a brighter, healthier future, for patients across the world. We collaborate with our customers in healthcare and the life sciences, from early-stage innovation through project implementation and beyond. We deliver the products, services and solutions that make lab processes and medical procedures precise, reproducible and compliant. This leads to scalable outcomes that are further reaching and ever more valuable to humankind.