Associate Field Automation Specialist
Join Tecan! Join the market leader!
Work in an international and dynamic environment, share our success!
Do you want to make a significant difference in how the world is looking tomorrow and contribute to the innovation of state-of-the-art, cutting-edge technology products?
Then look no further and join our Nordic Service Team as:
Associate Field Automation Specialist 100 %
Sweden, Gothenburg
What you will do
In this challenging and important role, you perform instrument installation, implementation of application, maintenance, troubleshooting, repairs and other service support activities as required. You ensure high customer satisfaction in order to achieve high customer retention and new business from referrals.
Responsibilities will include
- Support instrument installation including qualification and integration of third-party devices under supervision
- Execute application support and customer trainings under supervision
- Execution of standard scripting, analyses and trainings
- Performs preventive maintenance according to instructions
- Execute duties according to company guidelines and procedures
- Maximize customer satisfaction, utilization, response time, parts/time usage, and travel costs in an economical way
- Report activities and synchronize reports daily in field-service management software
What you bring along
- B.Sc. in a biological or relevant technical subject. Ph.D. in a biological subject a nice to have
- Programming knowledge (e.g. C#, .NET, VB Script) a plus
- Fluent Swedish and English language skills are a must
- A valid and clean Driving license required
- Must be self-motivated and enthusiastic, have excellent interpersonal skills and enjoy working independently as well as part of a team
What you will get
- Comprehensive Compensation and benefits package
- Progressive employment conditions
- Exciting career opportunities
- Wide range of training courses
- International and diverse environment (30+ different nationalities)
- Strong company culture with rich history
Look no further and apply now!
Our purpose.
At Tecan we are driven to improve people’s lives and health. We do this by empowering our customers to scale healthcare innovation globally from life science to the clinic. We collaborate with our customers from early-stage innovation through project implementation and beyond. We deliver the products, services and solutions that make lab processes and medical procedures precise, reproducible and compliant.
Stay unique and make it count.
Our values - trust, highest standards and ambition - are the cornerstones of our business and provide the framework for Tecan's culture. We foster a positive and empowering environment where our rarest assets, our unique employees, can grow and bring their passion and talent to work.
Legal Entity: Tecan Nordic
City: Stockholm / Copenhagen
Country: Sweden / Denmark
