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Join Tecan! Join the market leader!
Work in an international and dynamic environment, share our success!

 

Do you want to make a significant difference in how the world is looking tomorrow and contribute to the innovation of state-of-the-art, cutting-edge technology products?

Then look no further and join our Field Service team in the Austin, TX area as a

 

Field Automation Engineer

What you will do

Install, develop and implement applications, integrations,  mechanical service, customer training, and sales demonstrations of applications on Tecan liquid handling platforms, including EVO and/or FLUENT.

 

Responsibilities will include

  • Performs instrument installation, integration of third party devices and development of software applications by writing Evoware and/or Fluent scripts.
  • Performs problem diagnosis, service, and preventative maintenance on Tecan instruments.    
  • Performs complex software application development, including developing liquid classes, and device integration at customer sites 
  • Provides customer training on use, application development maintenance, and troubleshooting.        
  • Share information obtained from unique problems or specialized training to the FAE Team and the Tecan organization.           
  • Performs complex demonstrations and installs.          
  • Ability and willingness to maintain a travel schedule and to travel on short notice.              
  • Complete essential service records according to company policy.     
  • Maintains appropriate parts inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.                                                                
  • Provides back-up service support outside of assigned territory as needed.
  • Maintains technical knowledge by attending educational workshops, and reviewing technical publications.                                                                                         
  • Handles essential tasks as assigned, and responds to change productively.
  • Follows all local safety procedures, State and Federal OSHA Regulations, and reports any safety concerns.

 

 

 

 

What you bring along

  • BS degree in Life Science or Computer Science or equivalent industry experience
  • Minimum of 3 years of laboratory experience working with Evoware, Fluent, Magellan and other Tecan software is desired.
  • Minimum of 3 years robotics/automation experience and writing scripts is desired.
  • Electro/mechanical experience a plus
  • Well-developed PC skill level, including MS Windows 2000/XP, Windows 7, WIN10 and Office Suite.
  • Posses a valid drivers license
  • Ability to successfully complete and pass all training courses defined in the MTP
  • Ability to work well under pressure and to multi task
  • Strong organizational skills
  • Strong follow-up skills
  • Ability to complete all tasks assigned in a timely fashion
  • High level of commitment and initiative
  • Willingness to disseminate new information obtained to automation team members
  • Professional phone etiquette required.
  • Ability to interact effectively with diverse groups inside and outside of the organization
  • Ability to work effectively with customers
  • Ability to manage time effectively
  • Ability to travel up to 60% of the time
  • Dependability is a must .
  • Excellent written and oral communication skills (including legible handwriting).
  • A desire to make the difference!
  • Proven team player

 

What you will get

  • Comprehensive Compensation and Benefits package
  • Progressive employment conditions
  • Exciting career opportunities
  • Wide range of training courses
  • International and diverse environment (30+ different nationalities)
  • Strong company culture with rich history
  • Global mindset with “Swissness” at heart

 

Look no further and apply now!

We are looking forward to receiving your application online. Please submit your resume (w/o picture and w/o cover letter, reference letters and diplomas are optional).

 

We will only consider applications that fully meet our requirements.

 

#lifescience #healthcare #automation #medical device #biology #biotechnology  #fieldservice

Every lab. Every day. Empowered.
Our vision is to empower every laboratory, every day, around the world with Tecan technology, products and support. We will help to shape the future of automated workflows in life sciences and clinical diagnostics through unrivaled expertise, products and customer support.

We care about our culture.
Our values – trust, highest standards and ambition – are the cornerstones of our business, and give us the framework for the Tecan culture. We foster a positive and empowering environment, which allows us to bring our passion and energy to work. This helps us to deliver on our customer promise – ‘Always there for you’.

Legal entity:  Tecan US Inc.
City:  Austin, TX
Country:  US


Nearest Major Market: Austin