Share this Job

Join Tecan! Join the market leader!
Work in an international and dynamic environment, share our success!

Do you want to make a significant difference in how the world is looking tomorrow and contribute to the innovation of state-of-the-art, cutting-edge technology products?

Then look no further and join our Service team at Beijing, China

Service Manager 100%

What you will do

  • Catch up new accounts/potential opportunity, bring in sales in quickly
  • Maintain existing account, follow up with new projects/New opportunity.
    Responsibilities will include  

Leadership to the team with influence/guide team to work align with company rules

Master on quality of erection instruction, able for check installation records and review site engineer weekly report

To consistently achieve high levels of customer satisfaction, and to identify opportunities to develop and promote Field and OnSite Service capabilities to meet evolving customer needs, to manage and reduce oper-ational costs effectively, and to ensure that commercial controls for service are in place.

Analysis and summary for team’s workload and performance

Provide support for instruments and customers with consideration of economic criteria and contractual obli-gations

Able to provide training or coach with team members and customers

Able and willing to take site engineer role for project while lack of manpower resources

Perform installations, trouble shooting, and other support activities as required

Perform preventative maintenance and repairs.

Perform helpdesk duties as required

Solve customer problems and ensure maximum availability and functionality of the instrument


What you bring along

  • C&G or ONC/HNC/HTC or Degree in electronics. Mechanical know-ledge Selling skill and leadership
  • More than 3 years Team Leader
  • More than 5 years’ Service
  • Average oral & written English


What you will get

  • Comprehensive Compensation and Benefits package
  • Progressive employment conditions
  • Exciting career opportunities
  • Wide range of training courses
  • International and diverse environment (30+ different nationalities)
  • Strong company culture with rich history
  • Global mindset with “Swissness” at heart


Look no further and apply now!

We are looking forward to receiving your application online. Please submit your resume (w/o picture and w/o cover letter, reference letters and diplomas are optional).

Every lab. Every day. Empowered.
Our vision is to empower every laboratory, every day, around the world with Tecan technology, products and support. We will help to shape the future of automated workflows in life sciences and clinical diagnostics through unrivaled expertise, products and customer support.

We care about our culture.
Our values – trust, highest standards and ambition – are the cornerstones of our business, and give us the framework for the Tecan culture. We foster a positive and empowering environment, which allows us to bring our passion and energy to work. This helps us to deliver on our customer promise – ‘Always there for you’.

Legal entity:  Tecan China
City:  Beijing
Country:  CN