Ever wondered how your skills and unique background could impact the world of tomorrow? Join our Field Automation Service team and bring your passion and talent to work.

Field Automation Engineer

Boston, MA Area

Your contribution:

This position is responsible for installation, development and implementation of applications, integrations, mechanical service, customer training, and sales demonstrations of applications on Tecan Detection instruments.

• Performs instrument installation of Tecan Detection instruments.
• Performs problem diagnosis, service, and preventative maintenance on Tecan Detection instruments.     
• Provides customer training on use, application development maintenance, and troubleshooting.           
• Share information obtained from unique problems or specialized training to the FAE Team and the Tecan organization.                    
• Performs complex demonstrations and installs.             
• Ability and willingness to maintain a travel schedule and to travel on short notice.                  
• Complete essential service records according to company policy.       
• Maintains appropriate parts inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.                                                                                            
• Provides back-up service support outside of assigned territory as needed.                      
• Maintains technical knowledge by attending educational workshops and reviewing technical publications.                                                                                   
• Handles essential tasks as assigned and responds to change productively.
• Follows all local safety procedures, State and Federal OSHA Regulations, and reports any safety concerns.

Your background

• BS degree in Life Science or Computer Science or equivalent industry experience
• Minimum of 3 years of laboratory experience
• Electro/mechanical experience a plus
• Well-developed PC skill level, including MS Windows 10 and Office Suite.
• Possess a valid driver’s license
• Possess a valid passport
• Ability to work well under pressure and to multitask
• Strong organizational skills
• Strong follow-up skills
• Ability to complete all tasks assigned in a timely fashion
• High level of commitment and initiative
• Willingness to disseminate new information obtained to automation team members
• Professional phone etiquette required.
• Ability to interact effectively with diverse groups inside and outside of the organization
• Ability to work effectively with customers
• Ability to manage time effectively
• Ability to travel up to 60% of the time
• Dependability is a must.
• Excellent written and oral communication skills (including legible handwriting).
• A desire to make the difference!
• Proven team player

What makes working at Tecan unique

• The chance to make it count and to have an impact on the world of tomorrow
• Working in an international and diverse environment
• The chance to grow your career within the company
• Feel empowered by our strong and unique company culture
• Comprehensive Compensation and Benefits package, including medical, dental, vision, and 401K match
• Wide range of training courses
• Strong company culture with rich history

Join Tecan, a great place to work! Read out about recent certification from Great Place to Work.

We're looking forward to receiving your application online. Please submit your CV or resume (without picture and without cover letter, reference letters and diplomas are optional).

Only applications that fully meet our requirements will be considered. 

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