Share this Job

Join Tecan! Join the market leader!
Work in an international and dynamic environment, share our success!

Join Tecan! Join the market leader!

Work in an international and dynamic environment, share our success!


Do you want to make a significant difference in how the world is looking tomorrow and contribute to the innovation of state-of-the-art, cutting-edge technology products?

Then look no further and join our Sales Team in San Jose, California

Inside Sales Specialist, OEM

What you will do

Serves customers by selling Tecan Components, Spare parts and consumables. Identifying customer needs; products, equipment, and services; supports current and existing products. Additionally responsible for sales administrative support for Tecan Components sales team in the achievement of key account and business development objectives.

Responsibilities will include

  • Serves as a responsible representative of Tecan Partnering Business.
  • Achieves sales plan for Partnering Business Components Tail Accounts, Spare Parts and Consumables.
  • Effectively administrates and monitors the Tecan e-shop in support of the PB Components Tail Account e-commerce strategies and objectives.
  • Develops and maintains a high level of consultative system sales skills, and product knowledge with associated features and benefits required to convert customer needs to sales.
  • Develops the necessary understanding of the product portfolio of Tecan Systems, as well as an intimate knowledge of how to utilize the internal ERP and CRM systems in support of the PB Components sales team goals and strategies.
  • Expected to maintain effective time, and account management practices that result in highly responsive premier customer service in support of the regional goals.
  • Services existing account, obtain orders and establish new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets  
  • Manages and responds to the needs of designated Tail Accounts with respect to the e-commerce e-shop, leads routed through CRM, and/or customer inquiries routed through Helpdesk T-SY and reception desk                                                              
  • Support RFQ needs of regional PB Components sales team in pursuit of key account and business development objectives and targets                                                                
  • Creates and analyses customer activity and plans for future sales.
  • Informs Key Acct Manager or Bus Development Manager with opportunities for accounts with growth potential
  • Responds to problems or complaints that arise in accounts, either by personal action or by securing the assistance and support from key stakeholders in the org                              
  • Resolves customer complaints by investigating problems; developing solutions; making recommendations to management.                          
  • Provides historical records by maintaining records on area and customer sales                   
  • Completes all reports and customer information effectively and consistently as deemed necessary by the company                                                                                      
  • Travels within territory as needed.                                                                                          
  • Handles essential tasks as assigned and responds to change productively.


What you bring along

  • Demonstrated ability to manage, to develop organizations and to solve business issues while also managing costs and risks
  • Ability to recognize and manage potential problem areas and resolve them with integrity
  • Ability to communicate with and understand the needs of internal and external clients
  • Strong organizational and time management skills
  • Ability to communicate clearly is very important
  • Strong presentation skills demonstrated before customer, peers, and upper management
  • Must be self motivated
  • Ability to travel, at times on short notice. 
  • Ability to work well under pressure, to multi task
  • High level of commitment and initiative
  • A desire to make the difference!
  • Proven team player



  • BA degree in Life Sciences, engineering or equivalent
  • Minimum 1-3 years sales experience desired
  • Sales experience with components a plus
  • Advanced skills in Microsoft office applications

What you will get

  • Comprehensive Compensation and Benefits package
  • Progressive employment conditions
  • Exciting career opportunities
  • Wide range of training courses
  • Strong company culture with rich history


Look no further and apply now!

Join Tecan, a great place to work! Read about our recent certification from Great Place to Work.


We are looking forward to receiving your application online. Please submit your resume (w/o picture and w/o cover letter, reference letters and diplomas are optional).


We will only consider applications that fully meet our requirements.



Tecan is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability.


#lifescience #healthcare #automation #medicaldevice #biology #R&D #testing #verificationengineer

Every lab. Every day. Empowered.
Our vision is to empower every laboratory, every day, around the world with Tecan technology, products and support. We will help to shape the future of automated workflows in life sciences and clinical diagnostics through unrivaled expertise, products and customer support.

We care about our culture.
Our values – trust, highest standards and ambition – are the cornerstones of our business, and give us the framework for the Tecan culture. We foster a positive and empowering environment, which allows us to bring our passion and energy to work. This helps us to deliver on our customer promise – ‘Always there for you’.

Legal entity:  Tecan US Inc.
City:  California
Country:  US