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Work in an international and dynamic environment, share our success!

Ever wondered how your skills and unique background could impact the world of tomorrow? Join our Nordics team and bring your passion and talent to work. 

Field Automation Specialist Denmark 80-100%

Copenhagen, Denmark

 

Your contribution

In this challenging and important role, you perform instrument installation, implementation of application, maintenance, troubleshooting, repairs and other service support activities as required. You ensure high customer satisfaction in order to achieve high customer retention and new business from referrals.

  • Perform instrument installation, implementation of application, maintenance, troubleshooting, repairs, customer training, sales support and sales demonstration of all Tecan products

  • Execution of service orders of any kind according to the criteria: shortest response time, minimum travel costs and set priorities

  • Provide back-up service support outside of assigned territory as needed

  • Solve customer problems and ensure maximum availability and functionality of the instruments

  • Escalate issues regarding customer complaints, exceeding deadlines and other critical occurrences

  • Share information obtained from unique problems or specialized training to the Tecan organization

  • Keep record of service calls and other service documentation according to company policy

  • Maintain appropriate parts inventory

  • Support sales representatives at their sales efforts, product demonstrations and trade shows

  • Participate in meetings, conferences, workshops and trainings

  • Handle correspondence and other administrative work in connection with the job

  • Support and perform quality assurance related activities

 

Your background

  • B.Sc. in a biological or relevant technical subject. Additional Ph.D. in a biological subject a nice to have

  • Programming knowledge (e.g. C#, .NET, VB Script) a plus

  • Fluent Danish and English language skills are a must

  • A valid and clean Driving license required

  • Must be self-motivated and enthusiastic, have excellent interper-sonal skills and enjoy working independently as well as part of a team

 

What makes working at Tecan unique 

  • The chance to make it count and to have an impact on the world of tomorrow

  • Working in an international and diverse environment 

  • The chance to grow your career within the company

  • Feel empowered by our strong and unique company culture 

  • Comprehensive compensation and benefits package

 

Join Tecan, a great place to work! Read about our recent certification from Great Place to Work.  
 
We’re looking forward to receiving your application online. Please submit your CV or resume (w/o picture and w/o cover letter, reference letters and diplomas are optional).
 
Only applications that fully meet our requirements will be considered.

 

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Our purpose. 
At Tecan we are driven to improve people’s lives and health. We do this by empowering our customers to scale healthcare innovation globally from life science to the clinic. We collaborate with our customers from early-stage innovation through project implementation and beyond. We deliver the products, services and solutions that make lab processes and medical procedures precise, reproducible and compliant. 
 
Stay unique and make it count. 
Our values - trust, highest standards and ambition - are the cornerstones of our business and provide the framework for Tecan's culture. We foster a positive and empowering environment where our rarest assets, our unique employees, can grow and bring their passion and talent to work.

Legal entity:  Tecan Nordic AB
City:  Copenhagen
Country:  DK