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Join Tecan! Join the market leader!
Work in an international and dynamic environment, share our success!

Then look no further and join our Product Support team at Männedorf, Zurich as


Associate Scientist 80-100%


What you will do 
In this challenging and important role you will provide global support for our Liquid Handling solutions in life science and clinical diagnostic. Furthermore you will develop, prepare and deliver product training to internal and external customers. 


Responsibilities will include 

  • Coordinate and provide in depth technical troubleshooting and investigation of problems associated to software, hardware and application, mainly remotely using remote access technologies but also onsite as needed.
  • Create and maintain content for global solution database
  • Active participation in quality and risk investigations
  • Active participation in product care team activities.
  • Autonomous communication with global service organization
  • Administrative tasks in SAP
  • Monitors product quality and makes sure that product care teams initiate continuous product improvements
  • Develop, plan and conduct product training courses for customers, Tecan employees and distributors


What you bring along 

  • PhD or MS degree in Science or Biomedical Engineering or a related field
  • Experience in laboratory and application with emphasis in a role supporting automation instruments in medical, pharmaceutical, clinical diagnostic desired.
  • Knowledge and familiarity with remote access technologies is desired 
  • Knowledge in the field of genomics and NGS would be beneficial
  • Programming skills would be beneficial
  • Fluent German and English; other languages are a plus
  • Willingness to travel worldwide (10-20%)


What you will get 

  • Comprehensive Compensation and Benefits package
  • Progressive employment conditions
  • Exciting career opportunities
  • Wide range of training courses
  • Extremely attractive location overlooking the lake of Zurich 
  • International and diverse environment (30+ different nationalities) 
  • Strong company culture with rich history 
  • Global mindset with “Swissness” at heart 


Do you want to make a significant difference in how the world is looking tomorrow and contribute to the innovation of state-of-the-art, cutting-edge technology products?
Look no further and apply now!
We are looking forward to receiving your application online. Please submit your resume (w/o picture and w/o cover letter, reference letters and diplomas are optional).

For this position we will only accept direct applications.


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Every lab. Every day. Empowered.
Our vision is to empower every laboratory, every day, around the world with Tecan technology, products and support. We will help to shape the future of automated workflows in life sciences and clinical diagnostics through unrivaled expertise, products and customer support.

We care about our culture.
Our values – trust, highest standards and ambition – are the cornerstones of our business, and give us the framework for the Tecan culture. We foster a positive and empowering environment, which allows us to bring our passion and energy to work. This helps us to deliver on our customer promise – ‘Always there for you’.

Legal entity:  Tecan Schweiz AG
City:  Männedorf
Country:  CH