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Join Tecan! Join the market leader!
Work in an international and dynamic environment, share our success!

Do you want to make a significant difference in how the world is looking tomorrow and contribute to the innovation of state-of-the-art, cutting-edge technology products?

Then look no further and join our Global Service and Aftersales team at Männedorf, Zurich as

Service Product Manager 80-100%


What you will do

In this challenging and important role in the Global Service and Aftersales team, you are responsible for development and launch of (digital) service products, definition and implementation of Go-to-Market strategy, advancement of the service strategy as well as project management and process improvements.


Responsibilities will include

  • Analyze market trends and conduct customer interviews (Go-to-Gemba / Voice-of-Customers) and distil user needs for (digital) product development
  • Drive ideation (market-pull) & concept development for new / extended products
  • Assess business opportunities to support decision making (business cases)
  • Iterate conceptual designs with cross-functional/ regional stakeholders and customers
  • Take the project lead and coordinate technical experts
  • Sharpen value proposition and develop sales arguments (playbook)
  • Define the commercial business models and the pricing strategy
  • Contribute to marketing and communication activities (incl. campaigns)
  • Support in service strategy definition and refinements
  • Define hypotheses for business analyses and synthesize results for decision-making
  • Improve Service’s project management from ideation to roll-out of services


What you bring along

  • Master degree or equivalent in technical or scientific area
  • Additional degree or equivalent in Marketing or Business Administration
  • 3-5 years’ experience in a similar role
  • Experience in service and life-science
  • Experience in strategy definition and consultancy
  • Experience in project and process management
  • Fluent English and German skills
  • Willingness to travel (up to 40%)


What you will get

  • Comprehensive Compensation and Benefits package
  • Progressive employment conditions
  • Exciting career opportunities
  • Wide range of training courses
  • International and diverse environment (30+ different nationalities)
  • Strong company culture with rich history
  • Global mindset with “Swissness” at heart
  • Extremely attractive location overlooking the lake of Zurich


Look no further and apply now!

We are looking forward to receiving your application online. Please submit your resume (w/o picture and w/o cover letter, reference letters and diplomas are optional).


We will only consider applications that fully meet our requirements.


#lifescience #healthcare #automation #medical device #biology #biotechnology #service #conceptualization #innovation #developmentprojects #relationshipmanagement #serviceability

Every lab. Every day. Empowered.
Our vision is to empower every laboratory, every day, around the world with Tecan technology, products and support. We will help to shape the future of automated workflows in life sciences and clinical diagnostics through unrivaled expertise, products and customer support.

We care about our culture.
Our values – trust, highest standards and ambition – are the cornerstones of our business, and give us the framework for the Tecan culture. We foster a positive and empowering environment, which allows us to bring our passion and energy to work. This helps us to deliver on our customer promise – ‘Always there for you’.

Legal entity:  Tecan Trading AG
City:  Männedorf
Country:  CH