Join Tecan! Join the market leader!
Work in an international and dynamic environment, share our success!

Ever wondered how your skills and unique background could impact the world of tomorrow? Join our Service team and bring your passion and talent to work.  


Field Automation Technician Spain (Madrid)


What you will do

As a FAT, based in Madrid, you will work for an industry leader, joining a global team of engineers that are committed to ensuring Tecan’s professional service for our customers who utilize our scientific instrumentation and software. In this position you are responsible to provide service and customer support during field visits or dispatches. Additionally, you build positive relationships with our customers, and comprehend customer requirements.


Your responsibilities will include:

  • Installation: set-up of the systems, technical validations, programming of protocols
  • Execution of service actions, installations, problem diagnosis, preventive maintenance, minor repairs
  • Documentation of service actions according to industry standards
  • Training of new and existing customers on the use and maintenance of our systems (Hardware and Software)
  • Assistance to Sales team: study of proposals to customers, proposal for technical solutions, presentations/meetings with customers

What you bring along

  • Bachelor’s or master’s degree in life sciences (biology, chemistry or similar) or at least two years’ experience in Field Service and/or Application Support.
  • Experience in the field of lab-automation is a clear plus but not a must.
  • Excellent communication skills in English.
  • Willingness to travel – national and international.
  • Highly customer-oriented mindset
  • Proven team player, collaborative spirit.
  • Familiarity with molecular analysis of DNA samples by sequencing, PCR or other techniques, proteomics and cell biology assays would be nice to have.
  • Development of software applications for Automatic Liquid Handling systems knowledge is a plus.

What you will get

  • Comprehensive Compensation and Benefits package
  • Progressive employment conditions
  • Exciting career opportunities
  • Wide range of training courses
  • International and diverse environment (30+ different nationalities)
  • Strong company culture with rich history
  • Global mindset with “Swissness” at heart

Do you want to make a significant difference in how the world is looking tomorrow and contribute to the innovation of state-of-the-art, cutting-edge technology products?

Look no further and apply now!

We are looking forward to receiving your application online. Please submit your resume (w/o picture and w/o cover letter, reference letters and diplomas are optional).


For this position we only accept direct applications.


We care about people - Join the market leader.

People every day all around the world will benefit from more personalized healthcare. The promise of better, faster, more cost-efficient solutions is now within our grasp. And that’s the world in which Tecan plays a vital role – helping advance healthcare – through advanced life science research and diagnostic solutions. We constantly seek new ways to steer innovation.


Every lab. Every day. Empowered.

Our vision is to empower every laboratory, every day, around the world with Tecan technology, products and support. We will help to shape the future of automated workflows in life sciences and clinical diagnostics through unrivaled expertise, products and customer support.


We care about our culture.

Our values – trust, highest standards and ambition – are the cornerstones of our business, and give us the framework for the Tecan culture. We foster a positive and empowering environment, which allows us to bring our passion and energy to work. This helps us to deliver on our customer promise – ‘Always there for you’.


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Our purpose. 
At Tecan we are driven to improve people’s lives and health. We do this by empowering our customers to scale healthcare innovation globally from life science to the clinic. We collaborate with our customers from early-stage innovation through project implementation and beyond. We deliver the products, services and solutions that make lab processes and medical procedures precise, reproducible and compliant. 
Stay unique and make it count. 
Our values - trust, highest standards and ambition - are the cornerstones of our business and provide the framework for Tecan's culture. We foster a positive and empowering environment where our rarest assets, our unique employees, can grow and bring their passion and talent to work.

Legal entity:  Tecan Iberica Inst. S.L.
City:  Madrid
Country:  ES