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Join Tecan! Join the market leader!
Work in an international and dynamic environment, share our success!

<span 72="">Do you want to make a significant difference in how the world is looking tomorrow and contribute to the innovation of state-of-the-art, cutting-edge technology products? Then look no further and join our Service Team in the UK (South) as

 

Field Service Engineer

 

<span 72="">What you will do

<span 72="">As a Field Service Engineer, working for an industry leader, you'll join a global team of engineers that are committed to ensuring Tecan’s professional service for our customers who utilize our scientific instrumentation and software. In this position you are responsible to provide service and customer support during field visits or dispatches. Additionally you build positive relationships with our customers, and comprehend customer requirements.

 

<span 72="">Responsibilities will include

<span 72="">•    Execution of service actions, installations, problem diagnosis, preventive maintenance

<span 72="">•    Training of new and existing customers on the use and maintenance of our systems (Hard- and Software)

<span 72="">•    Diagnosing of errors or technical problems and determination of proper solutions

<span 72="">•    Sharing of information obtained from unique problems or specialized training's with the rest of your team

<span 72="">•    Documentation of service actions according to industry standards

 

<span 72="">What you bring along

<span 72="">•    Bachelor or Master degree in life science (biology, chemistry or similar

<span 72="">•    At least two years experience in Field Service and/or Application Support

<span 72="">•    Experience in the field of lab-automation is a clear plus but not a must

<span 72="">•    Excellent communication skills in English

<span 72="">•    A valid driver’s licence

<span 72="">•    Strong analytical and problem solving skills

<span 72="">•    Highly customer oriented mindset

 

<span 72="">What you will get

<span 72="">•    Comprehensive Compensation and Benefits package

<span 72="">•    Progressive employment conditions

<span 72="">•    Exciting career opportunities

<span 72="">•    Wide range of training courses

<span 72="">•    International and diverse environment (30+ different nationalities)

<span 72="">•    Strong company culture with rich history

<span 72="">•    Global mindset with “Swissness” at heart

 

<span 72="">Look no further and apply now!

<span 72="">We are looking forward to receiving your application online. Please submit your resume (w/o picture and w/o cover letter, reference letters and diplomas are optional).

<span 72="">For this position we only accept direct applications.

 

<span 72="">#lifescience #service #fieldservice #automation #medical device #biology #biotechnology # #engineering #healthcare

 

We care about people - Join the market leader.
People every day all around the world will benefit from more personalized healthcare. The promise of better, faster, more cost efficient solutions is now within our grasp. And that’s the world in which Tecan plays a vital role – helping advance healthcare – through advanced life science research and diagnostic solutions. We constantly seek new ways to steer innovation.

Every lab. Every day. Empowered.
Our vision is to empower every laboratory, every day, around the world with Tecan technology, products and support. We will help to shape the future of automated workflows in life sciences and clinical diagnostics through unrivaled expertise, products and customer support.

We care about our culture.
Our values – trust, highest standards and ambition – are the cornerstones of our business, and give us the framework for the Tecan culture. We foster a positive and empowering environment, which allows us to bring our passion and energy to work. This helps us to deliver on our customer promise – ‘Always there for you’.

Legal entity:  Tecan UK Ltd.
City:  Reading
Country:  GB