Ever wonder how your unique background could impact the world of tomorrow?  Join our Sales Engineering team and bring your passion and talent to work.

Sales Engineer, Liquid Handline
(Remote:  Prefer Chicago or St. Louis - United States)

The Sales Engineer is responsible for selling the Tecan Liquid Handling product line within the defined territory. This includes all Tecan products, reagents, consumables, and service contracts. His/her primary role is to ensure that sales objectives are met or exceeded within acceptable profit goals. He/she will also work directly with existing and new customers to identify their needs, understand their application methodology, and apply this knowledge to offer a Tecan solution.

Essential Functions:

• Targets for T-US concerning sales growth and financial objectives.
• Builds customer confidence and enhances the company’s market position.
• Targets of the VP of Sales and the Head of Sales, LSB
• Incorporates Tecan’s Visions and Values in business activities.

Your contribution:

• Responsible for all aspects of the local sale, including but not limited to prospecting, lead generation and follow-up, quotations, demonstrations, negotiations, contracts, terms and conditions, closing, and the installation and post-sale support process.
• Serves as a responsible representative of Tecan US, Inc. and operates with integrity and honesty in all business contacts.
• Achieves sales plan for assigned territory.
• Develops and maintains a high level of consultative sales skills and knowledge of product and application methodology, including associated features and benefits, required to convert customer needs into sales.
• Obtains sufficient knowledge of accounts to develop and maintain account strategies to convert specific company needs to Tecan solutions.
• Develops and maintains effective time, territory, and account management practices.
• Responsible for providing regular and accurate forecast information for the territory in the CRM.
• Participates in or supports local, regional, and national shows, as requested.
• Conducts demonstrations and coordinates installations and customer training.
• Builds relationships with procurement departments to streamline the approval processes.
• Adjusts content of sales presentations (within the guidelines of regulatory) by understanding the customers’ explicit and implied needs.
• Complies with regulatory requirements for appropriate Market & Business Units.
• Maintains accurate and timely data in the CRM
• Responds to problems or complaints that arise in accounts, either by personal action or by securing assistance and support from others in the organization.
• Works as a liaison for reporting customer complaints to Tecan Technical Services and making recommendations to management.
• Works regularly with the Service organization to ensure customer satisfaction and to realize revenue in a predictable and timely manner.
• Appropriately manages existing accounts and establishes new accounts and customers by planning and organizing daily work schedule to call on existing or potential sales opportunities.
• Maintains all company-supplied equipment and material in a safe, useable, and serviceable condition.
• Completes all reports and customer information effectively and consistently as deemed necessary by the company
• Gives feedback to management regarding new potential applications or competition in the marketplace
• Ability to travel (often on short notice).
• Handles essential tasks as assigned and responds to change productively.
• Follows all local safety procedures, State and Federal OSHA Regulations, and reports any safety concerns       

Your background

• Ability to manage and develop sales territories while also managing costs and risks
• Strong organizational and time management skills with attention to detail
• Ability to effectively communicate (orally and written) both technical and non-technical topics
• Strong presentation skills demonstrated before customers, peers, and upper management
• Ability to recognize and manage potential problem areas and resolve them with integrity
• Ability to understand the needs of clients and co-workers
• Must be self-motivated
• Ability to mesh well with others by being a good listener, a team builder, and an articulate advocate of the vision
• Ability to travel, at times on short notice
• Ability to work well under pressure
• Ability to prioritize and effectively complete necessary tasks in the time required
• When necessary, one possesses adaptive behavior—a willingness to learn something new or to do something differently.
• High level of commitment and initiative
• A desire to make a difference
• Proven team player
• Ability to accept constructive feedback
• BA degree in Life Sciences or equivalent
• Minimum 3 years sales experience in capital equipment in the Life Science market.
• Broad industry knowledge of microplate instrumentation and laboratory automation is a plus.
• Well-developed PC/MAC skills including MS Windows, MS Excel, Word, and PowerPoint, as well as experience with a CRM.
• Possess a valid driver’s license.

What makes working at Tecan unique?

• The chance to make it count and to have an impact on the world of tomorrow
• Working in an international and diverse environment
• The chance to grow your career within the company
• Feel empowered by our strong and unique company culture
• Comprehensive compensation and benefits package

 
Join Tecan, a great place to work! Read about our recent certification from Great Place to Work.

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