Do you want to make a significant difference in how the world is looking tomorrow and brandcontribute to the innovation of state-of-the-art, cutting-edge technology products?

Then look no further and join our Field Service team in the San Franscisco Bay area as a

Field Automation Engineer

What you will do

Install, develop and implement applications, integrations,  mechanical service, customer training, and sales demonstrations of applications on Tecan liquid handling platforms, including EVO and/or FLUENT.

Responsibilities will include

• Performs instrument installation, integration of third party devices and development of software applications by writing Evoware and/or Fluent scripts.
• Performs problem diagnosis, service, and preventative maintenance on Tecan instruments.    
• Performs complex software application development, including developing liquid classes, and device integration at customer sites 
• Provides customer training on use, application development maintenance, and troubleshooting.        
• Share information obtained from unique problems or specialized training to the FAE Team and the Tecan organization.           
• Performs complex demonstrations and installs.          
• Ability and willingness to maintain a travel schedule and to travel on short notice.              
• Complete essential service records according to company policy.     
• Maintains appropriate parts inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.                                                                
• Provides back-up service support outside of assigned territory as needed.
• Maintains technical knowledge by attending educational workshops, and reviewing technical publications.                                                                                         
• Handles essential tasks as assigned, and responds to change productively.
• Follows all local safety procedures, State and Federal OSHA Regulations, and reports any safety concerns.
   
   
   
   
  What you bring along

• BS degree in Life Science or Computer Science or equivalent industry experience
• Minimum of 3 years of laboratory experience working with Evoware, Fluent, Magellan and other Tecan software is desired.
• Minimum of 3 years robotics/automation experience and writing scripts is desired.
• Electro/mechanical experience a plus
• Well-developed PC skill level, including MS Windows 2000/XP, Windows 7, WIN10 and Office Suite.
• Posses a valid drivers license
• Ability to successfully complete and pass all training courses defined in the MTP
• Ability to work well under pressure and to multi task
• Strong organizational skills
• Strong follow-up skills
• Ability to complete all tasks assigned in a timely fashion
• High level of commitment and initiative
• Willingness to disseminate new information obtained to automation team members
• Professional phone etiquette required.
• Ability to interact effectively with diverse groups inside and outside of the organization
• Ability to work effectively with customers
• Ability to manage time effectively
• Ability to travel up to 60% of the time
• Dependability is a must .
• Excellent written and oral communication skills (including legible handwriting).
• A desire to make the difference!
• Proven team player
   
  What you will get

• Comprehensive Compensation and Benefits package
• Progressive employment conditions
• Exciting career opportunities
• Wide range of training courses
• International and diverse environment (30+ different nationalities)
• Strong company culture with rich history
• Global mindset with “Swissness” at heart
   
  Look no further and apply now!
  We are looking forward to receiving your application online. Please submit your resume (w/o picture and w/o cover letter, reference letters and diplomas are optional).
   
  We will only consider applications that fully meet our requirements.
   
  #lifescience #healthcare #automation #medical device #biology #biotechnology  #fieldservice