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Work in an international and dynamic environment, share our success!

Ever wondered how your skills and unique background could impact the world of tomorrow?  Join our UK Service Team and bring your passion and talent to work.

 

Location, Area:  South East
 

UK Field Service Engineer


As a Field Service Engineer, working for an industry leader, you'll join a global team of engineers that are committed to ensuring Tecan’s professional service for our customers who utilize our scientific instrumentation and software. In this position you are responsible for providing service and customer support during field visits or dispatches. Additionally, you will be able to build positive relationships with our customers, and comprehend customer requirements.

 

Responsibilities will include
•    Execution of service actions, installations, problem diagnosis, preventative

      maintenance
•    Training of new and existing customers on the use and maintenance of our

      systems (Hardware and Software)
•    Diagnosing of errors or technical problems and determination of proper solutions
•    Sharing of information obtained from unique problems or specialized training

     with the rest of your team
•    Documentation of service actions according to industry standards

 

What you bring along
•    Bachelor or Master degree in life science (biology, chemistry or similar)
•    At least two years’ experience in Field Service and/or Application Support
•    Experience in the field of lab-automation is a clear plus but not a must
•    Excellent communication skills in English
•    A valid driver’s licence
•    Strong analytical and problem solving skills
•    Highly customer oriented mindset

 

 

What makes working at Tecan unique

  • The chance to make it count and to have an impact on the world of tomorrow
  • Working in an international and diverse environment
  • The chance to grow your career within the company
  • Feel empowered by our strong and unique company culture
  • Comprehensive compensation and benefits package.

Join Tecan, a great place to work! Read about our recent certification from Great Place to Work.

We’re looking forward to receiving your application online. Please submit your CV or resume (w/o picture and w/o cover letter, reference letters and diplomas are optional).

Only applications that fully meet our requirements will be considered.

Our purpose. 
At Tecan we are driven to improve people’s lives and health. We do this by empowering our customers to scale healthcare innovation globally from life science to the clinic. We collaborate with our customers from early-stage innovation through project implementation and beyond. We deliver the products, services and solutions that make lab processes and medical procedures precise, reproducible and compliant. 
 
Stay unique and make it count. 
Our values - trust, highest standards and ambition - are the cornerstones of our business and provide the framework for Tecan's culture. We foster a positive and empowering environment where our rarest assets, our unique employees, can grow and bring their passion and talent to work.

Legal entity:  Tecan UK Ltd.
City:  Theale Reading
Country:  GB